Shipping policy

We are pleased to offer Cash on Delivery (COD) for your convenience. Please review the following policy before placing your order.

Order Processing

  • All COD orders are confirmed before dispatch.
  • Orders are typically processed within 24–48 hours after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

  • Estimated delivery time is 3–7 business days, depending on your location.
  • Delivery to remote or rural areas may take slightly longer.
  • Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.

COD Payment

  • Payment must be made in full at the time of delivery.
  • Please keep the exact amount ready to ensure a smooth delivery process.
  • Our delivery partners accept cash payment only, unless otherwise specified.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you place your order.
  • Free shipping may be available on selected products or promotional offers.

Order Confirmation

  • Our team may contact you via phone or SMS to verify your order before shipping.
  • Orders that cannot be confirmed may be delayed or canceled.

Failed Deliveries

  • If the customer is unavailable or refuses to accept the order without a valid reason, the order may be canceled.
  • Repeated failed COD orders may result in restrictions on future Cash on Delivery purchases.

Order Cancellation

  • Orders can be canceled before they are dispatched by contacting our customer support.
  • Once an order has been shipped, cancellation requests may not be accepted.

Damaged or Incorrect Items

  • If you receive a damaged, defective, or incorrect product, please contact our customer support within 24 hours of delivery with photos of the item and packaging.
  • We will arrange a replacement or provide an appropriate resolution after verification.

Contact Us

If you have any questions regarding your order or our COD shipping policy, please contact our customer support team. We are committed to providing a safe, reliable, and hassle-free shopping experience.